IVR solutions have never been so powerful. For workers in the field like security guards or home health care staff, IVR time cards can track attendance, GPS location and hours. For manufacturing or other shift work, IVR absence management solutions to allow workers to call or text in sick.
IVR time card and call in solutions address the challenges posed by offline workers 1) Time and attendance tracking for unsupervised employees in the field, and 2) A shift worker who does not call in sick, or his call-in message never reaches the proper supervisor. Interactive Voice Response (IVR) technology provides bullet-proof automated solutions. They require little or no training, just the ability to use a telephone and follow simple system prompts.
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